How to make a complaint?
In order for you, as our customers, to be able to assert your rights as part of complaints about purchased goods, please submit a complaint via the form available below, providing all required data. In case of any questions or doubts, our consultants from the Customer Service Office are at your disposal from Monday to Friday
8:00 - 16:00 on the phone number +48 61 307 1001
8:00 - 16:00 on the phone number +48 61 307 1001
To meet the expectations of customers as well as to confirm the quality of our Nortec Pro devices, from March 1, 2023, we introduce
24-month warranty for the entire range of NORTEC PRO devices.
In the case of lifts, the condition for obtaining an extended warranty is assembly by our authorized service.
To submit a complaint, select the appropriate form: